Refund policy

Return & Refund Policy

At Indulge Homes, we want you to love every purchase. If you are not completely satisfied with your order, we are here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be returned in its original packaging
  • Proof of purchase or order confirmation is required

Items that are not eligible for return include:

  • Clearance or final sale items
  • Gift cards
  • Used, damaged, or altered products
  • Customized or made-to-order items

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

We replace items only if they are defective, damaged, or incorrect upon arrival. Please contact us within 48 hours of delivery with photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Contact Us

For return or refund inquiries, contact us at:

Email: indulge.homewares@gmail.com
Business Name: Indulge Homes